Hello,
I've been having problems with launching NI MAX. Right after launching MAX, I see the splash window with the description "Initializing...". Shortly after this, another window comes up with the following message
NI MAX has detected an unexpected internal warning. Visit ni.com/info and enter the info code MAXKnownException for more information.
In the details section of the window, I see the following:
The CniDMFuiProvider::Initialize plug-in caused an exception in the CmxExecutionThreadPool:
oWorkNonUI function in the MAX process.
See this file for details:
C:\ProgramData\National Instruments\MAX\Logs\MAX\cfa87bbc-9467-4a1e-8425-a0f989b583d2\c97ebd86-9085-4d7e-8a21-c959fb281b93.dmp
I have attached the "dmp" file that is mentioned above as well as the summary log file present in that location as well. As far as troubleshooting, I've done the following
- restarted computer to see if behavior persists
- used "msconfig" to disable everything I could except for needed microsoft services at computer startup
- went into control panel and tried to do a repair on NI MAX
- went to "ni.com/info" and looked at the MAXKnownException information that was listed. In particular, the error message shown above doesn't match any of the Exceptions listed in that table.
Any ideas on what my next step should be?