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NI cRIO-9004 safemode improper installation

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We are now working with 'CompactRIO Real-Time Controller - NI cRIO-9004', and facing many problems.

 

hardwares we're using:
CompactRIO Real-Time Controller - NI cRIO-9004
chassis: cRIO-9104
modules: NI 9472, NI cRIO-9411, NI cRIO-9221

 

Softwares we're using:
NI ACADEMIC SITE LICENSE Fall 2010
    NI LabVIEW Core Software
    Extended Development Suite
    Control and Embedded Systems Software
    Signal Processing and Communications Software
NI Device Drivers DVD August 2010
NI MAX updated to 5.6

 

developer computer: Windows 7 profesional.

 

our Problem:
Use NI MAX connect cRIO-9004, it displays "Safemode (improper installation)". I installed the software for cRIO-9004 for several times, it still display this information.
Besides, the 'Status LED' on cRIO-9004 flashes two times continually, which means software is interrupted according to the manual.


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