Yes... I have read the following knowledge base: http://digital.ni.com/public.nsf/allkb/84FCD62020BF074186256569008375E2
I cannot see the tools palette because the development system is shared between two people. The other person is located in another country / different timezone. We both develop the code on the station where the UUT is located, which is remote to both of us.
The other developer must have a giant monitor with resolutions greater than what I can achieve with the one I am using. Furthermore, I cannot change the resolution of a screen in a remote session (even using multiple remote session managers). There is simply no way to get the tools palette back. (yeah... this is not the first time it happens.. 
)
I managed to get someone to change the screen resolutions on the remote machine and he could not bring back the tools palette by following the steps from the knowledge base.
On one development PC, there is an entry within the LabVIEW.ini file, as follows:
toolPaletteLoc=400,1499,551,1577
Unfortunately, there is no such entry in the remote development PC. Adding it did not help.
Is there some other super secret location where I can bring back the tools palette into view? The "Show tools palette" selection should be smart enough to figure out the resolution of the screen and bring it into view.
Thanks!